Courses

  • Advanced Diploma of Leadership and Management


    BSB61015

    Faculty

    Business & management,

    Course Mode

    Correspondence, Online, RPL, Work Based

    Recognition Prior Learning

    RPL Available

    This qualification reflects the role of individuals who apply specialised knowledge and skills, together with experience in leadership and management, across a range of enterprise and industry contexts. Individuals at this level use initiative and judgement to plan and implement a range of leadershi...
  • Certificate I in Hospitality


    SIT20216

    Faculty

    Hospitality & tourism,

    Course Mode

    Correspondence, Online, RPL, Work Based

    Recognition Prior Learning

    RPL Available

    This qualification reflects the role of individuals who participate in a range of routine and predictable hospitality work activities. They work under close supervision and are given clear directions to complete tasks. This qualification provides a pathway to work in various hospitality settings, su...
  • Certificate II in Business


    BSB20115

    Faculty

    Business & management,

    Course Mode

    Correspondence, Online, RPL, Traineeship, Work Based

    Recognition Prior Learning

    RPL Available

    This qualification reflects the role of individuals in a variety of junior administrative positions who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervisio...
  • Certificate II in Customer Engagement


    BSB20215

    Faculty

    Business & management,

    Course Mode

    Correspondence, Online, RPL, Traineeship, Work Based

    Recognition Prior Learning

    RPL Available

    This qualification reflects the role of individuals who typically work with multiple communication channels, capture data and provide customer service. Typically, individuals in this role work under direct supervision, with limited authority to delegate.
  • Certificate II in Retail Services


    SIR20216

    Faculty

    Retail & sales,

    Course Mode

    Correspondence, Online, RPL, Traineeship, Work Based

    Recognition Prior Learning

    RPL Available

    This qualification reflects the role of frontline retail team members who use a defined and limited range of operational skills to undertake workplace activities. They are involved in mainly routine and repetitive tasks and work under direct supervision of others. This qualification provides a pathw...
  • Certificate II in Hospitality


    SIT20316

    Faculty

    Hospitality & tourism,

    Course Mode

    Correspondence, Online, RPL, Traineeship, Work Based

    Recognition Prior Learning

    RPL Available

    This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision. This qualification provides a pathway to work in variou...
  • Certificate II in Kitchen Operations


    SIT20416

    Faculty

    Hospitality & tourism,

    Course Mode

    Traineeship, Work Based

    Recognition Prior Learning

    RPL N/A

    This qualification reflects the role of individuals working in kitchens who use a defined and limited range of food preparation and cookery skills to prepare food and menu items. They are involved in mainly routine and repetitive tasks and work under direct supervision. This qualification does not p...
  • Certificate II in Tourism


    SIT20116

    Faculty

    Hospitality & tourism,

    Course Mode

    Correspondence, RPL, Traineeship, Work Based

    Recognition Prior Learning

    RPL Available

    This qualification reflects the role of individuals who have a defined and limited range of tourism operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision. This qualification provides a pathway to work in many touri...
  • Certificate III in Individual Support


    CHC33015

    Faculty

    Aged care, Community services, Disability work,

    Course Mode

    Work Based

    Recognition Prior Learning

    RPL N/A

    This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. Work involves using discretion and judgement in relation t...
  • Certificate III in Business


    BSB30115

    Faculty

    Business & management,

    Course Mode

    Correspondence, Online, RPL, Traineeship, Work Based

    Recognition Prior Learning

    RPL Available

    This qualification reflects the varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team. No licensing, legislative or certificatio...
  • Certificate III in Business Administration


    BSB30415

    Faculty

    Business & management,

    Course Mode

    Correspondence, Online, RPL, Traineeship, Work Based

    Recognition Prior Learning

    RPL Available

    This qualification applies to a range of administrative roles in varied contexts. Individuals in these positions use some discretion and judgment and may provide technical advice and support to a team.
  • Certificate III in Customer Engagement


    BSB30215

    Faculty

    Business & management,

    Course Mode

    Online, RPL, Traineeship, Work Based

    Recognition Prior Learning

    RPL Available

    This qualification reflects the role of individuals working in a range of complex customer service roles. Duties at this level would include working with multiple communication channels, providing excellent customer service, adhering to key performance indicators, working in a team environment, prov...
  • Certificate III in Retail


    SIR30216

    Faculty

    Retail & sales,

    Course Mode

    Correspondence, Online, RPL, Traineeship, Work Based

    Recognition Prior Learning

    RPL Available

    This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-de...
  • Certificate III in Hospitality


    SIT30616

    Faculty

    Hospitality & tourism,

    Course Mode

    Correspondence, Online, RPL, Traineeship, Work Based

    Recognition Prior Learning

    RPL Available

    This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and...
  • Certificate III in Hospitality (Front of House)


    SIT30716

    Faculty

    Hospitality & tourism,

    Course Mode

    Work Based

    Recognition Prior Learning

    RPL N/A

    This qualification reflects the role of individuals who have a range of well-developed front of house food and beverage service and sales skills combined with sound product knowledge. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies...
  • Certificate III in Commercial Cookery


    SIT30816

    Faculty

    Hospitality & tourism,

    Course Mode

    Work Based

    Recognition Prior Learning

    RPL N/A

    This qualification reflects the role of commercial cooks who use a wide range of well-developed cookery skills and sound knowledge of kitchen operations to prepare food and menu items. Using discretion and judgement, they work with some independence and under limited supervision using plans, policie...
  • Certificate III in Holiday Parks and Resorts


    SIT30416

    Faculty

    Hospitality & tourism,

    Course Mode

    Correspondence, RPL, Traineeship, Work Based

    Recognition Prior Learning

    RPL Available

    This qualification reflects the role of individuals who use a range of well-developed operational skills and knowledge of industry operations to complete work activities. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedur...
  • Certificate III in Tourism


    SIT30116

    Faculty

    Hospitality & tourism,

    Course Mode

    Correspondence, Online, RPL, Traineeship, Work Based

    Recognition Prior Learning

    RPL Available

    This qualification reflects the role of individuals who use a range of well-developed tourism service, sales or operational skills and sound knowledge of industry operations to coordinate tourism services. Using discretion and judgement, they work with some independence and under limited supervision...
  • Certificate III in Logistics


    TLI32416

    Faculty

    Logistics and warehousing,

    Course Mode

    Correspondence, Online, RPL, Traineeship, Work Based

    Recognition Prior Learning

    RPL Available

    This is a qualification for those engaged in logistics operations within the Transport and Logistics Industry. It involves a defined range of skilled operations, usually within a range of broader related activities involving known routines, methods and procedures, where some discretion and judgement...
  • Certificate III in Warehousing Operations


    TLI31616

    Faculty

    Logistics and warehousing,

    Course Mode

    Correspondence, RPL, Traineeship, Work Based

    Recognition Prior Learning

    RPL Available

    This is a general qualification for the Warehousing and Storage Industry. It involves a defined range of skilled operations, usually within a range of broader related activities involving known routines, methods and procedures, with some discretion and judgement in selecting equipment, services or c...
  • Certificate III in Early Childhood Education and Care


    CHC30113

    Faculty

    Children’s services,

    Course Mode

    Work Based

    Recognition Prior Learning

    RPL N/A

    This qualification reflects the role of workers in a range of early childhood education settings who work within the requirements of the Education and Care Services National Regulations and the National Quality Standard. They support the implementation of an approved learning framework, and support...
  • Certificate IV in Business


    BSB40215

    Faculty

    Business & management,

    Course Mode

    Correspondence, Online, RPL, Traineeship, Work Based

    Recognition Prior Learning

    RPL Available

    This qualification is suited to those working as administrators and project officers. In this role, individuals use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide lea...
  • Certificate IV in Disability


    CHC43115

    Faculty

    Disability work

    Course Mode

    Recognition Prior Learning

    RPL N/A

    This qualification reflects the role of workers in a range of community settings and clients’ homes, who provide training and support in a manner that empowers people with disabilities to achieve greater levels of independence, self-reliance, community participation and wellbeing. Workers promote a...
  • Certificate IV in Human Resources


    BSB41015

    Faculty

    Business & management, Human resources,

    Course Mode

    Correspondence, Online, RPL, Traineeship, Work Based

    Recognition Prior Learning

    RPL Available

    This qualification is suitable for individuals working in a range of human resources management positions. Job roles could include human resources assistants, human resources coordinators, human resources administrators and payroll officers. Workplace responsibilities would be determined at a workpl...
  • Certificate IV in Retail Management


    SIR40316

    Faculty

    Retail & sales,

    Course Mode

    Correspondence, Online, RPL, Traineeship, Work Based

    Recognition Prior Learning

    RPL Available

    This qualification reflects the role of individuals who lead a frontline team and manage the day-to-day operations of a retail store or department to implement and deliver on organizational objectives and standards. These individuals possess a range of highly developed selling and customer engagemen...
  • Certificate IV in Business Administration


    BSB40515

    Faculty

    Business & management,

    Course Mode

    Correspondence, Online, RPL, Traineeship, Work Based

    Recognition Prior Learning

    RPL Available

    This qualification is suited to a range of individuals who use well-developed administrative skills and a broad knowledge base in a wide variety of administrative contexts. They apply solutions to a defined range of unpredictable problems, and analyse information from a variety of sources. They may...
  • Certificate IV in Marketing and Communication


    BSB42415

    Faculty

    Business & management,

    Course Mode

    Correspondence, Online, RPL, Traineeship, Work Based

    Recognition Prior Learning

    RPL Available

    This qualification is suitable for those who use well-developed marketing and communication skills and a broad knowledge base in a wide variety of contexts. Individuals in these roles apply solutions to a defined range of unpredictable problems and analyse and evaluate information from a variety of...
  • Certificate IV in New Small Business


    BSB42618

    Faculty

    Business & management,

    Course Mode

    Correspondence, Online, RPL, Traineeship, Work Based

    Recognition Prior Learning

    RPL Available

    This qualification is suitable for those establishing a small business who use well-developed skills and a broad knowledge base to solve a range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others, and have res...
  • Certificate IV in Hospitality


    SIT40416

    Faculty

    Hospitality & tourism,

    Course Mode

    Correspondence, Online, RPL, Traineeship, Work Based

    Recognition Prior Learning

    RPL Available

    This qualification reflects the role of skilled operators who use a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor and evaluate the work of team members. They operate independently or with l...
  • Certificate IV in Leadership and Management


    BSB42015

    Faculty

    Business & management,

    Course Mode

    Correspondence, Online, RPL, Traineeship, Work Based

    Recognition Prior Learning

    RPL Available

    This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts. As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. They...
  • Certificate IV in Project Management Practice


    BSB41515

    Faculty

    Business & management,

    Course Mode

    Correspondence, Online, RPL, Traineeship, Work Based

    Recognition Prior Learning

    RPL Available

    This qualification is suitable for autonomous individuals who identify and apply project management skills and knowledge in a wide variety of contexts. Job titles for these roles may include contracts officers, project administrators, quality officers and small business operators. Individuals in the...
  • Certificate IV in Community Services


    CHC42015

    Faculty

    Community services,

    Course Mode

    Correspondence, RPL, Work Based

    Recognition Prior Learning

    RPL Available

    This qualification reflects the role of community service workers who design and deliver person-centred services to individuals and/or groups. Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services. At this level, workers may be...
  • Certificate IV in Mental Health


    CHC43315

    Faculty

    Community services,

    Course Mode

    Work Based

    Recognition Prior Learning

    RPL N/A

    This qualification reflects the role of workers who provide self-directed recovery oriented support for people affected by mental illness and psychiatric disability. Work involves implementing community-based programs and activities focusing on mental health, mental illness and psychiatric disabilit...
  • Diploma of Business Administration


    BSB 50415

    Faculty

    Business & management,

    Course Mode

    Correspondence, Online, RPL, Work Based

    Recognition Prior Learning

    RPL Available

    This qualification would apply to individuals with various job titles including administration managers, general office managers and office managers. Individuals in these roles may possess a sound theoretical knowledge base and use a range of specialised, technical or managerial competencies to plan...
  • Diploma of Business


    BSB50215

    Faculty

    Business & management,

    Course Mode

    Correspondence, Online, RPL, Traineeship, Work Based

    Recognition Prior Learning

    RPL Available

    This qualification would apply to individuals with various job titles including executive officers, program consultants and program coordinators. Individuals in these roles may possess substantial experience in a range of settings, but seek to further develop their skills across a wide range of busi...
  • Diploma of Leadership and Management


    BSB51918

    Faculty

    Business & management,

    Course Mode

    Correspondence, Online, RPL, Traineeship, Work Based

    Recognition Prior Learning

    RPL Available

    This qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts. Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring th...
  • Diploma of Project Management


    BSB51415

    Faculty

    Business & management,

    Course Mode

    Correspondence, Online, RPL, Traineeship, Work Based

    Recognition Prior Learning

    RPL Available

    This qualification reflects the role of individuals who apply project management skills and knowledge. They may manage projects in a variety of contexts, across a number of industry sectors. They have project leadership and management roles and are responsible for achieving project objectives. They...
  • Diploma of Community Services


    CHC52015

    Faculty

    Community services,

    Course Mode

    Correspondence, RPL, Work Based

    Recognition Prior Learning

    RPL Available

    This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities. At this level, workers have specialised skills in community services an...
  • Diploma of Hospitality Management


    SIT50416

    Faculty

    Hospitality & tourism,

    Course Mode

    Correspondence, RPL, Work Based

    Recognition Prior Learning

    RPL Available

    This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of ope...
  • Diploma in Early Childhood Education and Care


    CHC50113

    Faculty

    Children’s services,

    Course Mode

    Work Based

    Recognition Prior Learning

    RPL N/A

    This qualification reflects the role of early childhood educators who are responsible for designing and implementing curriculum in early childhood education and care services. In doing so they work to implement an approved learning framework within the requirements of the Education and Care Services...

    Group of students

    Smart and Skilled NSW Courses

    Smart and Skilled is a reform of the NSW vocational education and training system. It’s helping people get the skills they need to find a job and advance their careers.

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