Certificate III in Tourism

Assessment

A variety of assessment methods are available but not limited to the ones listed below and can be used to assess a unit of competency, these could include:

1. Questioning Checklist- Theory/Questioning Assessments are delivered in the form of short questions and answers and/or Multiple choice, these are to be completed by the Student.

2. Projects- These are issued to the student on completion of the training session. The Student may be asked to gather a Portfolio of documents or evidence from the workplace; or, research a topic or area of study prior to the Assessment visit. If the task asked the student to demonstrate to the Assessor a topic or area of study, this will be conducted during the assessment session.

3. Practical Demonstrations- These are to be conducted by the Trainer/Assessor through observing when the student completes the required tasks consistently and continuously in the various workplace relevant situations.

4. Workplace Supervisor Report- This report is to be completed by the workplace supervisor, its purpose is to verify that the Student can demonstrate a particular skill or applies relevant knowledge consistently and continuously in various situations. This is used as supplementary evidence.

The format for delivery of the assessment is as follows: –

At the Assessment session, the Assessor will:

• Meet with the student at the workplace and review, discuss and mark the completed Projects. Any areas that were not satisfactorily completed will be reviewed, and the student will be asked to repeat that section until it is satisfactorily completed. The Trainer/Assessor is to record these details on the Assessment Summary sheet.
• Have the Student complete the Questioning Checklist.
• Have the Student complete the Practical Demonstrations in the presence of the Assessor.
• Complete and confirm the Workplace Supervisor Report with Supervisor.
• Confirm details of the next training session including time, date and attendees.

Completion of the Assessment requires the Trainer/Assessor to:

• Complete the Assessment Summary.
• Ensure the Assessment decision and all feedback has been reviewed with the Student and the Workplace Supervisor.
• Obtain signatures of all parties.
• Update the training plan with supervisors and introduce the new Unit(s) of the next session.
• Ensure all paperwork is completed for return to the RTO’s administration office.

At the end of the theory/training session:

• The Student may be asked by the Trainer or Assessor to complete certain projects in the time interval between the issuance and the next scheduled contact.
• Issue the Workplace Supervisor Report (if applicable for workplace training) to the workplace supervisor, asking them to complete the document before the next scheduled visit.

Education and Support Services

In accordance with the requirements of Standards for RTOs 2015, the following support is available to learners:

Language, literacy and numeracy (LLN) advice. The ACSF informs the identification and description of underpinning English language, literacy and numeracy features and requirements within competency standards. LLN requirements of participants will be assessed using LLN assessment form completed upon enrolment. LLN needs of Learners will be taken into consideration in the delivery and assessment of this qualification.

The following processes will be applied for students

• Learning and assessment materials are written in plain English.
• Delivery modes are negotiated to meet the needs of a diverse range of learners.
• Entry to courses is in accordance with equal opportunity legislation, anti-discrimination legislation.

Support strategies include:

• Identifying requirements (such as literacy, numeracy, English language or physical capabilities) learners would need to complete each course and if necessary, referring them to specialist services prior to enrolling in the course.
• Developing strategies to make support available where gaps are identified.
• Assistive technology
• Additional tutorials