Course Code
CHC33021
Duration
1 year- 2 years
About the Qualification
This qualification reflects the role of individuals in the community, home or residential care setting who work under supervision and delegation as a part of a multi-disciplinary team, following an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. These individuals take responsibility for their own outputs within the scope of their job role and delegation. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.
To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.
No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.
Qualification Overview
CHC33021 Certificate III in Individual Support includes an elective unit selection that allows specialisation in either Ageing, Disability or Ageing and Disability. The qualification has a total of 15 units of competence, including 9 core and 6 electives. This qualification, depending on elective specialisation choice, reflects the role of workers in the community and/or a residential setting who provide person-centred support to people who may require support due to ageing, disability or some other reason. To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency within the qualification.
The aim of this course is to prepare the student entering the healthcare workforce to safely and effectively work with people who need assistance in community and residential aged care facilities.
Prerequisites
There are no formal prerequisites for this qualification.
This course is offered to clients who:
- Candidates who are working in the industry and want to update their knowledge and skills and gain a formal qualification.
- Candidates who are working in the industry and have the part qualification and wish to gain the full qualification.
Characteristics: A higher percentage of candidates being in the age ranges of 20 to 50-year-old. Predominately students will be fluent in the English language
Motivation: Key motivations are the desire to achieve recognised qualifications in the community services industry
Pre- Enrolment Interview
AUSCHS aims to provide services that build on a student’s existing abilities and develop new ones. The individuals’ existing educational and vocational attainment, other demonstrated capabilities, career aspirations, and general interests are considered in course selection.
A Pre- Enrolment interview will be used to determine whether this qualification is the most suitable training option for the student and identify any competencies previously acquired that may be used as credit transfer or Recognition of Prior Learning (RPL).
The Pre- Enrolment Interview will seek to gain an indication of the student’s preferred learning style, as well as their language, literacy and numeracy skills levels to determine if additional support will be needed to enable the student to complete the qualification
Physical requirements:
While AUSCHS will work with you to make “reasonable adjustments” in the simulation lab and classroom, there are workplace practice conditions that occur in the workplace environment that are beyond AUSCHS ’s control.
The physical requirements below are necessary to function in the healthcare facility and/or community setting. Students must be able to perform and complete course objectives and requirements with or without reasonable adjustments. Our courses cater to a range of candidates. The candidates are required to be physically fit to manage tasks.
Skills and abilities that are needed to perform client care to pass the course objectives and requirements are:
• Strength: Sufficient to assist with lifting and transferring a client, and perform CPR
• Mobility: Sufficient mobility to bend, stoop, and bend down to the floor; ability to move around rapidly; and to move in small, confined areas.
• Hearing: Sufficient to hear through the stethoscope to discriminate sounds; to hear cries for help; to hear alarms on equipment and emergency signals; and various overhead pages.
• Vision: Sufficient to make physical assessments of clients and equipment.
• Communication: Able to communicate in both verbal and written formats; and interact with clients, staff, and faculty supervisors.
If you have a disability or disorder or on any longer medications that will require reasonable adjustments to fulfill these requirements, then please declare in your course application.
Course Duration
Course Duration - 1 year- 2 years
Typically, this training course requires between 1 year – 2 Year
We know that not every student will have the same experience and therefore require a different amount of training and assessment to complete their course. Therefore, for this strategy, hours may vary depending on individual students’ experience and through an accelerated approach, may complete the course in a shorter timeframe.
Qualification Level
Certificate IIICareer Opportunities
- Accommodation Support Worker
- Field Officer
- Assistant in Nursing
- Home Care Assistant
- Care Assistant
- In-home Respite Worker
- Care Service Employees
- Care Worker
- Personal Care Assistant
- Community Care Worker/Community Support Worker
- Personal Care Giver
- Community House Worker
- Residential Care Worker
- Support Worker - Disability or Ageing
Study Mode
Work-based
Blended learning- online, self-study, workplace
Assessment
A variety of assessment methods are available but not limited to the ones listed below and can be used to assess a unit of competency, these could include:
1. Questioning Checklist- Theory/Questioning Assessments are delivered in the form of short questions and answers and/or Multiple choice, these are to be completed by the Student.
2. Projects- These are issued to the student on completion of the training session. The Student may be asked to gather a Portfolio of documents or evidence from the workplace; or, research a topic or area of study prior to the Assessment visit. If the task asked the student to demonstrate to the Assessor a topic or area of study, this will be conducted during the assessment session.
3. Practical Demonstrations- These are to be conducted by the Trainer/Assessor through observing when the student completes the required tasks consistently and continuously in the various workplace relevant situations.
4. Workplace Supervisor Report- This report is to be completed by the workplace supervisor, its purpose is to verify that the Student can demonstrate a particular skill or applies relevant knowledge consistently and continuously in various situations. This is used as supplementary evidence.
• As part of this course, there is a minimum of 120 hours of mandatory work placement required to achieve this course. The students must complete these hours along with the Skills workbooks as part of their assessments.
Recognition of Prior Learning (RPL)
Recognition is available (on application) to students with prior skills, experience, knowledge or qualifications obtained from formal studies or training, in a related area. Recognition may reduce the duration of your studies.
RPL is available for each Unit of Competency-based on relevant workplace experience, formal training, or other expertise.
RPL is conducted through assessment only pathway
To apply for RPL, please contact info@auschs.edu.au to gain further information.
Simulated Work Environment
If a simulated work environment is required, it will be achieved by using suitable facilities, equipment and resources including individualised plans and equipment outlined in the plan, modelling of industry operating conditions, including presence of problem-solving activities and organisational policies, procedures and protocols.
Work Placement
Mandatory 120 hours is required for this course.
As part of this course, there is a minimum of 120 hours (3.5 weeks full time) of mandatory work placement required to achieve this course. Students will be supervised and guided by experienced professionals who work at the facility. Trainers / Assessors will visit the workplace.
Work placement job roles, tasks to be undertaken by a student are included in the relevant specialisation Vocational Placement Skills Workbook.
It’s the student’s responsibility to find a suitable work placement for the course.
Work placements involve the appropriate supervision and guidance from individuals in the workplace and Trainers and Assessors from AUSCHS. In sourcing an appropriate workplace, attention is paid to the availability of opportunities for the learner to observe, develop and practice required skills; and the availability of appropriately qualified workplace supervisors
You may use your existing workplace if it meets the assessment requirements required for work placement tasks to be assessed on. Please check with your Trainer.
Evidence of work placement is collected as part of the performance evidence in the units in which the requirement appears. Evidence may include timesheets, logbooks, meeting minutes or other forms of workplace documentation.
The Vocational (work) Placement Skills workbook relevant to the specialisation has to be completed thoroughly in order to successfully complete the course.
The Vocational (work) Placement Skills workbook has a checklist at the back to ensure you have successfully completed all the required tasks
Details for a Candidates work placement are specified in the Work Placement Agreement.
The students will be given Pre-Vocational placement induction informing them of the complete process including giving them Student Vocational Placement Information, Agreement between all parties, Supervisor Vocational Placement Information, Vocational Placement pack etc. This will complete the process of providing key information to the students and all concerned parties.
Work Placement Requirements
1.National Criminal Record Check
Before you undertake a Vocational work placement in you will be required to undertake a Criminal Record Check (CRC) to obtain a National Police Certificate. For more information visit the Service NSW. https://www.service.nsw.gov.au/transaction/apply-for-a-national-police-check
- Working with children check -Volunteer/Student Declaration
Before commencing work placement, it is advisable that you gain a Working with Children Check. You will be required to sign and provide a NSW Commission for Children and Young People Volunteer/Student Declaration. This form declares that you are not prohibited from working with children and young people.
For more information visit the Service NSW. https://www.service.nsw.gov.au/transaction/apply-for-a-working-with-children-check
3.To work in the disability sector, particularly within the National Disability Insurance Scheme (NDIS), you’ll need an NDIS Worker Screening Check (NDISWC) in NSW, which is a national requirement for certain roles. How to apply: You can apply for an NDISWC through Service NSW. https://www.service.nsw.gov.au/transaction/ndiswc-apply
- NSW Health Code of Conduct
If you undertake work placement in a NSW Health facility, you will be given the NSW Health Code of Conduct and be required to sign a form stating that you have read and understood it.
For more information visit the NSW Health website at: http://www.health.nsw.gov.au
AUSCHS has a responsibility to protect members of the public (and the students themselves) from being harmed by students taking part in a workplace or simulated workplace learning. If there is evidence that your skills or behaviour could present a risk to yourself or other people in the workplace, you may not be allowed to participate in a work placement, at least for a period of time.
- Vaccinations may also be required, and current proof of immunisation must be presented before commencement of work placement if the workplace request these.
Education and Support Services
In accordance with the requirements of Standards for RTOs 2015, the following support is available to learners:
Language, literacy and numeracy (LLN) advice. The ACSF informs the identification and description of underpinning English language, literacy and numeracy features and requirements within competency standards. LLN requirements of participants will be assessed using LLN assessment form completed upon enrolment. LLN needs of Learners will be taken into consideration in the delivery and assessment of this qualification.
The following processes will be applied for students
- Learning and assessment materials are written in plain English.
- Delivery modes are negotiated to meet the needs of a diverse range of learners.
- Entry to courses is in accordance with equal opportunity legislation, anti-discrimination legislation.
Support strategies include:
- Identifying requirements (such as literacy, numeracy, English language or physical capabilities) learners would need to complete each course and if necessary, referring them to specialist services prior to enrolling in the course.
- Developing strategies to make support available where gaps are identified.
- Assistive technology
- Additional tutorials
Reasonable Adjustment
Reasonable adjustment is the process of adjusting our intended methods of learning and assessment to accommodate the unique requirements of our clients yet remaining within the constraints of the training package whilst still applying the principles of assessment.
The following processes will be applied for students
- Learning and assessment materials are written in plain English.
- Delivery methods are negotiated to meet the needs of a diverse range of learners.
- Entry to courses is in accordance with equal opportunity legislation, anti-discrimination legislation.
Reasonable Adjustment is a key strategy in achieving this outcome. Adjustments are made to the learning environment to ensure equal opportunity without imposing unjustifiable hardship on the Australian College of Higher Studies or compromising the integrity of the Qualification Standards.
Reasonable Adjustment should be catered for without compromising assessment conditions. For example, the Trainer/Assessor should withdraw from assessment to protect privacy, confidentiality and potentially company security concerns. In this instance, Reasonable Adjustment needs to be applied i.e. using a different form of Assessment or a simulated environment.
We are committed to assisting all of our clients where within our capacity to complete the course. To ensure we understand where we can assist we ask our students to self-identify any areas that we can assist them in. Our options and approach to English language literacy have been raised earlier.
Obviously, the trainer/assessor can make their own observations as to how they can modify our assessment process to meet the needs of our students. In the case of this course, possible areas of Reasonable Adjustment include: Shorter more frequent sessions for people with attention issues, the use of colour paper or tinted transparencies to assist those with dyslexia. In general, the student will know what form of reasonable adjustment suits their needs address these options with the student but ensure the needs of the Training Package are met, any requests for Reasonable Adjustment that cannot immediately be accommodated should be discussed with the CEO, and where we cannot accommodate the request, we will refer the Student onto a suitable organisation.
The RTO has incorporated a separate comment section for Reasonable Adjustments into each form of Assessment and in all of its assessment tools, or reasonable adjustments can be made as notes in the general comment sections.
Articulation
Employment Pathways
Once completed the qualification this will enable the student to create a pathway into community sectors including; Disability Support Worker, Residential Care Worker, and Personal Care Assistant. Employment opportunities exist in residential, respite, advocacy and day option services, and within residential aged care and the community.
Successful completion of Certificate III in Individual Support will provide students with the ability to apply to undertake
Once completed, this course enables easier entry to HLT54115-Diploma of Nursing (Enrolled Nursing) to approved applicants.
After achieving CHC33015 Certificate III in Individual Support, individuals could progress to CHC43015 Certificate IV in Ageing Support or CHC43115 Certificate IV in Disability or higher education qualifications in nursing or health or work in the industry sectors.
Course Units
Total number of units = 15
• 9 core units
• 6 elective units, these units must be relevant to the work outcome.
All electives must contribute to a valid, industry-supported vocational outcome.
Elective units are subject to change.
-
Specialisations offered:
- Certificate III in Individual Support (Ageing).
- Certificate III in Individual Support (Disability)
- All 9 core units as listed below plus, 3 electives listed below and 3 specialised electives Disabilities or Ageing as listed below.
Group A electives – AGEING specialisation
CHCPAL003 – Deliver care services using a palliative approach
CHCAGE011 – Provide support to people living with dementia
CHCAGE013 – Work effectively in aged care
Plus
CHCCCS001 – Address the needs of people with chronic diseases
CHCAGE007 – Recognise and report risk of falls
CHCCCS043 – Support positive mealtime experiences
Group B electives – DISABILITY specialisation
CHCDIS011 – Contribute to ongoing skills development using a strengths-based approach
CHCDIS012 – Support community participation and social inclusion
CHCDIS020 – Work effectively in disability support
Plus
CHCCCS001 – Address the needs of people with chronic diseases
CHCCCS043 – Support positive mealtime experiences
CHCCCS036 – Support relationships with carers and families
All electives chosen must contribute to a valid, industry-supported vocational outcome.
Elective units are subject to change.
Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.
Core Units
Provide individualised support
Facilitate the empowerment of people receiving support
Support independence and wellbeing
Recognise healthy body systems
Communicate and work in health or community services
Work with diverse people
Apply basic principles and practices of infection prevention and control
Follow safe work practices for direct client care
Work legally and ethically
Elective Units
Support positive mealtime experiences
Recognise and report risk of falls
Address the needs of people with chronic diseases
Work effectively in disability support
Contribute to ongoing skills development using a strengths-based approach
Provide support to people living with dementia
Support community participation and social inclusion
Support relationships with carers and families
Deliver care services using a palliative approach
Work effectively in aged care
Course Fees
Fee for Service
$---Smart & Skilled Student Fees
Fee-FREE Qualifications – Skilling for Recovery – NSW
Eligibility
To be eligible for fee-free full qualification training under Skilling for Recovery You Must be in one of the following four categories:
1. Youth 17-24 (regardless of employment status)
2. Commonwealth Benefit Recipient (including unemployed Jobseeker)
3. Unemployed (Not a Commonwealth Benefit Recipient)
4. People expected to become unemployed (one of the following four categories):
• Stood down/Jobkeeper/furloughed employee: Employee that has been stood down or employee for whom employer has JobKeeper arrangement in place and at risk of becoming unemployed. Requires upskilling or reskilling for new role and employment elsewhere
• Person returning to work (employed for 6 months or less): employed on condition of receiving training to build capacity and capability for the job role. This would be within the first 6 months of employment
• Low skilled/unskilled employee: Existing employee, with or without relevant skills or previous qualification up to Certificate III, that requires training to upskill to secure ongoing employment or future employment
• Workers in declining industries: Workers at any company in an agreed declining industry (e.g. international travel industry) who require upskilling/reskilling for redeployment.
Smart and Skilled Student Fees (Only for NSW residents)
The cost of this course will vary based on your eligibility for a Smart and Skilled Student Fee. Eligibility criteria can be found on the Smart and Skilled website or you can call us on 1300 600 888 for further information and advice.
First qualification- $1450
Second qualification- $1750
Concession- $240
Exemption- $0
FEE-FREE TRAINEESHIPS
There’s never been a better time to start a traineeship in NSW. The NSW Government will pay the student fee on behalf of students who fit the eligibility requirements – meaning students undertaking a Government Funded traineeship course no longer face a student fee of up to $1000.
Fee-free traineeships are available to NSW students – including school-based trainees whose training:
- is funded under the NSW Government’s Smart and Skilled Program
- Traineeships commenced on or after 1 January 2020
Traineeships are a great career pathway. They combine on-the-job training with formal study to give you the skills and experience employers are looking for. Traineeships generally take around 1-2 years to complete, and trainees earn a salary while they learn.
For more information: https://vet.nsw.gov.au/choosing-vet/fee-free-traineeships
The fees indicated above are based on students being approved for training subsidized by the NSW Government. Students can pay their fee upfront or undertake an AUSCHS’s Instalment Plan which will commence at the time of enrolment.
Payment Plans Available**
**Conditions Apply
*** Please refer to the course handbook and the pre-enrolment student handbook, Smart and Skilled information handbook for enrolment policy, RPL, refund policies, fees arrangements and for more information feel free to contact us by emailing info@auschs.edu.au or calling 1300600888
Please contact us to obtain the Fee For Service quotes.
Enrolment Documents
Smart and Skilled Information Handbook
Cert II and III LLN Skills Assessment
Fee For Service Enrolment Form
Course Search
Select the course you are searching for by entering course name then view all available courses.
Browse All CoursesAUSCHS Help Centre
Call us to get advice and help from our friendly Education representatives.
Email Us
Enrol
Contact Us
Code of Practice
Privacy Policy
Terms & Conditions and Policies