Certificate III in Tourism

Career Opportunities

Study Mode

Course Units

Prerequisites

Course Fees

Enrolment Documents

Course Code

SIT30116

Duration

6 months- 2 years

About the Qualification

This qualification reflects the role of individuals who use a range of well-developed tourism service, sales or operational skills and sound knowledge of industry operations to coordinate tourism services. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.

This qualification provides a pathway to work in many tourism industry sectors and for a diversity of employers including tour operators, inbound tour operators, visitor information centres, attractions, cultural and heritage sites, and any small tourism business.

This qualification allows for multi-skilling and for specialisation in office-based roles involving the planning and coordination of tourism services, or roles in the field where products are delivered.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Prerequisites

There are no formal entry requirements for this qualification.

However, a pre-enrolment process to establish suitability to undertake the course and to determine support requirements will be conducted, which will include a Language, Literacy and Numeracy (LLN) assessment.

Refer to work placement for the delivery mode.

Course Duration

Course Duration - 6 months- 2 years

Typically this training course requires 6 months to 2 years in order to complete, dependent upon a person’s circumstances as well as the mode of study you choose. As an example, if you do this study course online and continually dedicate time and energy to complete the projects and assignments each week you might complete the course well ahead of the time.

Qualification Level

Certificate III

Career Opportunities

Adventure Tourism Guide
Attendant or Senior Ride Operator in an Attraction or Theme Park
Booking Agent
Cellar Door Salesperson and Guide in a Winery
Customer Service Agent
Guide and Salesperson in an Indigenous Cultural Centre
Inbound Tour Coordinator
Marine Tourism Guide or Dive Tour Operator
Museum Attendant
Operations Consultant for a Tour Operator
Reservations Sales Agent
Sales Consultant
Visitor Information Officer

Study Mode

This course is only delivered at the workplace and/or in a classroom (with practicals)

Assessment

Recognition of Prior Learning (RPL)

Recognition is available (on application) to students with prior skills, experience, knowledge or qualifications obtained from formal studies or training, in a related area. Recognition may reduce the duration of your studies.

RPL is available for each Unit of Competency-based on relevant workplace experience, formal training, or other expertise.

RPL is conducted through assessment only pathway

To apply for RPL, please contact info@auschs.edu.au to gain further information.

Simulated Work Environment

If a simulated work environment is required, it will be achieved by using suitable facilities, equipment and resources including individualised plans and equipment outlined in the plan, modelling of industry operating conditions, including presence of problem-solving activities and organisational policies, procedures and protocols.

Work Placement

Note: This course is only delivered at the workplace and/or in a classroom (with practicals)

Education and Support Services

In accordance with the requirements of Standards for RTOs 2015, the following support is available to learners:

Language, literacy and numeracy (LLN) advice. The ACSF informs the identification and description of underpinning English language, literacy and numeracy features and requirements within competency standards. LLN requirements of participants will be assessed using LLN assessment form completed upon enrolment. LLN needs of Learners will be taken into consideration in the delivery and assessment of this qualification.

The following processes will be applied for students

Learning and assessment materials are written in plain English.
Delivery modes are negotiated to meet the needs of a diverse range of learners.
Entry to courses is in accordance with equal opportunity legislation, anti-discrimination legislation.

Support strategies include:

Identifying requirements (such as literacy, numeracy, English language or physical capabilities) learners would need to complete each course and if necessary, referring them to specialist services prior to enrolling in the course.
Developing strategies to make support available where gaps are identified.
Assistive technology
Additional tutorials

Reasonable Adjustment

Reasonable adjustment is the process of adjusting our intended methods of learning and assessment to accommodate the unique requirements of our clients yet remaining within the constraints of the training package whilst still applying the principles of assessment.

The following processes will be applied for students

Learning and assessment materials are written in plain English.
Delivery methods are negotiated to meet the needs of a diverse range of learners.
Entry to courses is in accordance with equal opportunity legislation, anti-discrimination legislation.

Reasonable Adjustment is a key strategy in achieving this outcome. Adjustments are made to the learning environment to ensure equal opportunity without imposing unjustifiable hardship on the Australian College of Higher Studies or compromising the integrity of the Qualification Standards.

Reasonable Adjustment should be catered for without compromising assessment conditions. For example, the Trainer/Assessor should withdraw from assessment to protect privacy, confidentiality and potentially company security concerns. In this instance, Reasonable Adjustment needs to be applied i.e. using a different form of Assessment or a simulated environment.

We are committed to assisting all of our clients where within our capacity to complete the course. To ensure we understand where we can assist we ask our students to self-identify any areas that we can assist them in. Our options and approach to English language literacy have been raised earlier.

Obviously, the trainer/assessor can make their own observations as to how they can modify our assessment process to meet the needs of our students. In the case of this course, possible areas of Reasonable Adjustment include: Shorter more frequent sessions for people with attention issues, the use of colour paper or tinted transparencies to assist those with dyslexia. In general, the student will know what form of reasonable adjustment suits their needs address these options with the student but ensure the needs of the Training Package are met, any requests for Reasonable Adjustment that cannot immediately be accommodated should be discussed with the CEO, and where we cannot accommodate the request, we will refer the Student onto a suitable organisation.

The RTO has incorporated a separate comment section for Reasonable Adjustments into each form of Assessment and in all of its assessment tools, or reasonable adjustments can be made as notes in the general comment sections.

Articulation

Typically this training course requires up to 2 years in order to complete, dependent upon a person's circumstances as well as the mode of study you choose. As an example, if you do this study course online and continually dedicate time and energy to complete the projects and assignments each week you might complete the course well ahead of the time.

Course Units

15 units must be completed:

4 core units
11 elective units, consisting of:
3 units from Group A and 3 units from Group B
OR
6 units from Group C
OR
6 units from Group D
OR
6 units from Group A, B, C or E

The remaining 5 units may be selected from any elective group below, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.
Packaging Rules for marine tourism specialisation:

All Group D electives must be selected for award of the Certificate III in Tourism (Marine Tourism).
The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.

Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.

Core Units

SITTIND001

Source and use information on the tourism and travel industry

SITXCCS006

Provide service to customers

SITXCOM002

Show social and cultural sensitivity

SITXWHS001

Participate in safe work practices

Elective Units

SITXCCS001

Provide customer information and assistance

SITXCCS002

Provide visitor information

SITXCOM001

Source and present information

SITXFSA001

Use hygienic practices for food safety

SITXHRM001

Coach others in job skills

BSBCMM201

Communicate in the workplace

BSBWOR203

Work effectively with others

SIRXPDK001

Advise on products and services

SIRXSLS001

Sell to the retail customer

SITHACS001

Clean premises and equipment

SITHFAB016

Provide advice on food

Course Fees

Fee for Service

$---

Smart & Skilled Student Fees

Smart and Skilled Student Fees (Only for NSW residents)

The cost of this course will vary based on your eligibility for a Smart and Skilled Student Fee. Eligibility criteria can be found on the Smart and Skilled website or you can call us on 1300 600 888 for further information and advice.

First qualification- $2130

Second qualification- $2550

Concession- $240

Exemption- $0

FEE-FREE TRAINEESHIPS

There’s never been a better time to start a traineeship in NSW. The NSW Government will pay the student fee on behalf of students who fit the eligibility requirements – meaning students undertaking a Government Funded traineeship course no longer face a student fee of up to $1000.

Fee-free traineeships are available to NSW students – including school-based trainees whose training:

is funded under the NSW Government’s Smart and Skilled Program
Traineeships commenced on or after 1 January 2020

Traineeships are a great career pathway. They combine on-the-job training with formal study to give you the skills and experience employers are looking for. Traineeships generally take around 1-2 years to complete, and trainees earn a salary while they learn.

For more information: https://vet.nsw.gov.au/choosing-vet/fee-free-traineeships

The fees indicated above are based on students being approved for training subsidized by the NSW Government. Students can pay their fee upfront or undertake an AUSCHS’s Instalment Plan which will commence at the time of enrolment.

Payment Plans Available**
**Conditions Apply
*** Please refer to the course handbook and the pre-enrolment student handbook, Smart and Skilled information handbook for enrolment policy, RPL, refund policies, fees arrangements and for more information feel free to contact us by emailing info@auschs.edu.au or calling 1300600888

Please contact us to obtain the Fee For Service quotes.