Code of Practice

At the Australian College of Higher Studies (AUSCHS), we will:

• Conduct all business dealings with clients in an ethical manner.
• Provide all that we commit to provide and more.
• Induct and employ highly experienced staff and contractors with the qualifications, competencies and industrial experience to meet our clients and government requirements.
• Deliver nationally accredited training within our scope of registration.
• Maintain accident, fire, safety and evacuation information for any AUSCHS venue.
• Operate under all the relevant Commonwealth and State legislation and regulations.
• Provide an encouraging learning and development environment for students.
• Work in an environment of continuous evaluation and improvement.
• Maintain appropriate and current insurance coverage.
• Maintain complete and accurate records of all activities in line with the requirements of State and Commonwealth legislation.
• Maintain the requirements of information privacy principles (clause 14 of the privacy act 1988 – Commonwealth) privacy and confidentiality requirements.
• Keep accurate and complete financial records.
• Ensure that staff and clients have the latest version of relevant procedure documents.
• Conduct all marketing and advertising in an ethical manner. The college will comply with the National Operational Protocol for the marketing of recognized training.
• Ensure the quality of training and assessment of any partner organization.
• Conduct all student recruitment activities with regard to equity principles to ensure that no groups including groups with lower participation rates in training are not disadvantaged.
• Strive to integrate the needs of people with disabilities within the capacity of the business to meet those needs.
• Advertise all fees and charges and ensure that these are fully understood before accepting any payment.
• Refund all fees and payments made if a course is cancelled or the student withdraws from the course before the application closing date.
• Ensure the health and safety of students at AUSCHS venues.
• Recognize an individual’s prior learning, irrespective of how or where the learning has taken place.
• Issue qualifications and statements of attainment in accordance with the specific requirements of individual training packages and accredited courses within our scope of registration.
• Obtain and use feedback on all aspects of its organization, including its staff, training and assessment, business processes and services.
• Promote pathways for further education, training and employment for its students.
• Not tolerate discrimination.
• Provide equal access and equity for our applicants and students.