Certificate III in Holiday Parks and Resorts (superseded)

General Description: 

The Certificate III training course produces skills, theoretical awareness and problem-solving abilities. Certificate III courses supply a wide-ranging knowledge foundation and builds up the capability to implement well developed skills over an extensive number of activities in numerous contexts many of which are challenging and non-routine and where some discretion and reasoning is required. This level of qualification is ideal for individuals seeking to move out of entry-level roles, or perhaps shift into a new job. If you graduate from this particular level of study you may have gained theoretical and know-how and expertise for work and also open up opportunities for extra study.

This course is for people working in the holiday parks and resorts industry as an administrator and tourism consultant working in the front office or a person maintaining the aesthetic appearance and presentation of a holiday park or resort, or a multi-skilled person working in a small park or resort. For more information regarding specific subjects with this training course contact us at

Career Opportunities: 

Receptionist, handyperson, grounds person or housekeeper in a holiday park or resort.

Course Duration: 

Typically this training course requires between 0.3 months -1.5 years in order to complete, dependent upon a person's circumstances as well as the mode of study you choose. As an example, if you do this study course online and continually dedicate time and energy to complete the projects and assignments each week you might complete the course well ahead of the time.

Method of Study: 

In-class study provides a structured educational experience and traditional face-to-face contact with your trainers, teachers, lecturers and peers.

Online, Correspondence and Distance Education programs give you the chance to study from anywhere, anytime! This can be the best choice if you require flexibility and simply cannot commit to participating in regular classes.

You may study at your very own tempo and finish your study course primarily based on your own personal lifestyle.

Course Category: 

This course belongs within the Hospitality, Barista, RSA and Tourism group of courses. Food and Hospitality is the study of preparing, presenting and providing meals and drinks, and serving up hospitality services. The primary intent of this field of education is to increase a comprehension of the preparation of foods and refreshments, and the supply of hospitality products and services like front office procedures, house cleaning services and food and beverage service. Courses of this type consist of: Hospitality, Coffee Making, Responsible Service of Alcohol, Food and Beverage Service, Baking and pastry making, Cooking and Food Hygiene for example. Tourism is the study associated with the composition and procedures of the travel related industry, tour guiding, and ticketing and booking practices. The primary function of this field of education and learning is to develop the capability to plan, direct and arrange travel and leisure operations to make sure that a high quality service is provided efficiently and effectively. What's more, it includes developing a comprehension of the theories of promoting tourism services


There are no entry requirements for this qualification.

Recognition of Prior Learning: 

RPL is available for each Unit of Competency based on relevant workplace experience, formal training, or other expertise. To apply for RPL, please submit documentation in portfolio form for evaluation by AusCHS assessors.


Competency determination is made after all relevant evidence is gathered. AusCHS is receptive to evidence gathered from a variety of sources including our own assessment processes. AusCHS assessment processes include:

  • Recognition of Prior Learning/Credit Transfer
  • Written/Oral Questions
  • Written reports/Portfolio Assessments
  • Scenarios
  • Role Plays
  • Workplace Assessments
  • Projects

Certificate IV and above in Holiday Parks and Resorts or related tourism and hospitality qualifications.


To achieve a Certificate III in Holiday Parks and Resorts, 19 units must be completed:

  • 7 core units
  • 12 elective units

Core units
BSBSUS201A Participate in environmentally sustainable work practices
BSBWOR202A Organise and complete daily work activities
SITTIND202 Source and use information on the holiday park and resort industry
SITXCCS303 Provide service to customers
SITXCOM201 Show social and cultural sensitivity
SITXWHS101 Participate in safe work practices
SITXWHS301 Identify hazards, assess and control safety risks

Elective units

Tourism Sales and Office Operations

SITTTSL201 Operate an online information system
SITTTSL202 Access and interpret product information
SITTTSL302 Provide advice on Australian destinations
SITTTSL303 Sell tourism products and services
SITTTSL304 Prepare quotations
SITTTSL305 Process reservations
SITTTSL306 Book supplier services
SITTTSL307 Process travel-related documentation
SITTTSL308 Use a computerised reservations or operations system


SIRXSLS201 Sell products and services
SIRXSLS002A Advise on products and services

Human Resource Management

SITXHRM301 Coach others in job skills


BSBFIA301A Maintain financial records
BSBFIA303A Process accounts payable and receivable
SITXFIN201 Process financial transactions


SITXEVT301 Access information on event operations
SITXEVT302 Process and monitor event registrations
SITXEVT303 Coordinate on-site event registrations
SITXEVT304 Provide event staging support

Computer Operations and ICT Management

BSBITU201A Produced simple word processed documents
BSBITU202A Create and use spreadsheets
BSBITU301A Create and use databases
BSBITU302B Create electronic presentations
BSBITU306A Design and produce business documents
BSBITU307A Develop keyboarding speed and accuracy
BSBITU309A Produce desktop published documents
BSBWOR204A Use business technology

Communication and Teamwork

SITXCOM101 Source and present information

Client and Customer Service

SITXCCS201 Provide visitor information


BSBCMM201A Communicate in the workplace
BSBRES401A Analyse and present research information
TLIE1005A Carry out basic workplace calculations

Course Fees: 

Smart and Skilled Student Fees (Only for NSW residents)

The cost of this course will vary based on your eligibility for a Smart and Skilled Student Fee. Eligibility criteria can be found on the Smart and Skilled website or you can call us on 1300 600 888 for further information and advice.

First qualification- $2110

Second qualification- $2530

Concession- $240

Exemption- $0

Trainees: from 2016 if you are starting a traineeship that is on the NSW Skills List, your Smart and Skilled fee for the whole qualification will not be more than $1,000.

The fees indicated above are based on students being approved for training subsidised by the NSW Government. Students can pay their fee upfront or undertake a AUSCHS's Instalment Plan which will commence at the time of enrolment.

Fee For Service - $5000
Payment Plans Available**
**conditions apply