Certificate III in Community Services

General Description: 

This qualification reflects the role of entry level community services workers who support individuals through the provision of person-centred services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs.
At this level, work takes place under the direction of others and supervision may be direct or indirect. Work may take place in a range of community services organisations.

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.

Career Opportunities: 
  • Aboriginal Community Development Worker
  • Aboriginal Intake and Referral Worker
  • Aboriginal Youth Worker
  • Accommodation Support Worker
  • Assistant Community Worker
  • Client Contact
  • Community care worker
  • Juvenile Justice Officer
  • Neighbourhood Centre Worker
  • Recreational Activities Officer
  • Residential Support Worker
  • Support Worker (Community Services)
  • Weekend Recreational Activities Officer
  • Welfare Support Worker
  • Youth case worker
  • Youth Housing Support Worker
  • Youth Support Worker
  • Youth Worker
  • Course Duration: 

    Typically this training course requires between 0.5 months -1 year to complete, determined by your own special circumstances and also the mode of study which you select. For example, if you were to do this program online and routinely allocate time and energy to complete the activities and assignments every week you may finish the course well ahead of the time.

    Method of Study: 
    • Online; E-Learning
    • Blended Learning
    • Workbased Learning
    • Distance
    • RPL
    • Fee For Service (Payment Plans available)
    • In-class study provides a structured studying experience and conventional face-to-face contact with your trainers and peers.

    • Online, Correspondence and Distance Education training courses give you the ability to study from just about anywhere, at any time when!

      This is great should you need flexibility and aren't able to commit to taking part in regular classroom sessions. You have the ability to study at your own tempo and finish your study course based on your own agenda. Contact us today to confirm which study technique may perhaps suit you best.


    There are no formal prerequisites for this qualification.

    Recognition of Prior Learning: 

    Recognition is available (on application) to students with prior skills, experience, knowledge or qualifications obtained from formal studies or training, in a related area. Recognition may reduce the duration of your studies (Subjective to evidence provide, mapped and assessed against the required unit/s of competency)

    To apply for RPL, please submit documentation in portfolio form for evaluation by AusCHS assessors.


    Competency determination is made after all relevant evidence is gathered. AusCHS is receptive to evidence gathered from a variety of sources including our own assessment processes. AusCHS assessment processes include:

    • Recognition of Prior Learning/Credit Transfer
    • Written/Oral Questions
    • Written reports/Portfolio Assessments
    • Scenarios
    • Role Plays
    • Projects
    • Case Studies
    • Log Book
    • Workplace Assessments

    Successful completion of Certificate III in Community Services will provide students with the ability to apply to undertake CHC42015- Certificate IV in Community Services with AUSCHS. Contact us for more information.


    Total number of units = 12

  • 5 core units
  • 7 elective units, consisting of:
  • at least 5 units from the electives listed below
  • up to 2 units from the electives listed below, any endorsed Training Packages or accredited courses – these units must be relevant to the work outcome

    All electives chosen must contribute to a valid, industry-supported vocational outcome.

    Core units

    CHCCCS016 Respond to client needs
    CHCCOM005 Communicate and work in health or community services
    CHCDIV001 Work with diverse people
    HLTWHS002 Follow safe work practices for direct client care
    HLTWHS006 Manage personal stressors in the work environment

    Elective units

    CHCADV001 Facilitate the interests and rights of clients
    CHCAGE001 Facilitate the empowerment of older people
    CHCAOD001 Work in an alcohol and drugs context
    CHCAOD002 Work with clients who are intoxicated
    CHCAOD003 Provide needle and syringe services
    CHCCCS005 Conduct individual assessments
    CHCCCS009 Facilitate responsible behaviour
    CHCCCS015 Provide individualised support
    CHCCCS017 Provide loss and grief support
    CHCCCS019 Recognise and respond to crisis situations
    CHCCCS023 Support independence and wellbeing
    CHCCDE001 Support participative planning processes
    CHCCDE003 Work within a community development framework
    CHCCDE004 Implement participation and engagement strategies
    CHCCOM001 Provide first point of contact
    CHCCS414A Provide education and support on parenting, health and wellbeing
    CHCCW301C Operate under a casework framework
    CHCDFV301A Recognise and respond appropriately to domestic and family violence
    CHCDIS007 Facilitate the empowerment of people with disability
    CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
    CHCEDU003 Provide sexual and reproductive health information to clients
    CHCEDU005 Work with clients to identify financial literacy education needs
    CHCGROUP302D Support group activities
    CHCMHS001 Work with people with mental health issues
    CHCPOL001 Contribute to the review and development of policies
    CHCPRP001 Develop and maintain networks and collaborative partnerships
    CHCPRT001 Identify and respond to children and young people at risk
    CHCSET001 Work with forced migrants
    CHCSET002 Undertake bicultural work with forced migrants in Australia
    CHCSOH001 Work with people experiencing or at risk of homelessness
    CHCTC302B Provide client-centred telephone counselling
    CHCVOL001 Be an effective volunteer
    CHCYTH001 Engage respectfully with young people
    CHCYTH003 Support young people to create opportunities in their lives
    HLTAID003 Provide first aid
    HLTAID005 Provide first aid in remote situations
    BSBINM301 Organise workplace information
    BSBWOR301 Organise personal work priorities and development
    CUECOR01C Manage own work and learning
    TAEDEL301A Provide work skill instruction

  • Course Fees: 

    Total Fees- $3250
    Valid till 31/10/2015
    Please inquire by emailing or contacting 1300600888 for the special promotion price
    Payment Plan Available*
    *conditions apply