Certificate III in Business Administration

General Description: 

This qualification applies to a range of administrative roles in varied contexts.

Individuals in these positions use some discretion and judgement and may provide technical advice and support to a team.

Career Opportunities: 

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:

  • accounts receivable clerk
  • accounts payable clerk
  • clerk
  • data entry operator
  • junior personal assistant
  • receptionist
  • office administration assistant
  • office administrator
  • word processing operator.
Course Duration: 

Generally this training course can take between 0.5 months -1.5 years to finish, dependent upon an individual's circumstances and the mode of study for which you select. As an example, if you do this course online and consistently commit time to complete the projects and assignments every week you may finish the course well before schedule.

Method of Study: 

In-class study gives you a structured educational experience and conventional face-to-face contact with your trainers, educators, lecturers and peers.

Online, Correspondence and Distance Education programs provide you with the ability to study from anywhere, anytime! This really is the best choice if you need flexibility and are unable to commit to attending frequent classroom sessions. You should be able to study at your very own tempo and complete the program in line with your very own agenda.

Contact us right now to identify which learning system might suit you best.

Course Category: 

This course belongs within the Business, Management & Finance family of courses. Business and commerce is the study of the principles in addition to application of planning, leading, organising, motivating and co-ordinating the human and material resources of private and public firms and institutions. It involves the promoting and provision of goods and services plus personal development. The main objective connected with this unique field of instruction is to improve an understanding of the theory plus practice of decision making in addition to policy formation, organisational development, planning, financial management, in addition to the promotion and selling of products and services. Some of the courses documented in this specific category include things like: Accounting, Business, Management, Sales and Marketing, Office Studies, Banking, Finance and Commerce to name a few.


There are no formal prerequisites for this qualification.

Recognition of Prior Learning: 

RPL is available for each Unit of Competency based on relevant workplace experience, formal training, or other expertise. To apply for RPL, please submit documentation in portfolio form for evaluation by AusCHS assessors.Recognition may reduce the duration of your studies (Subjective to evidence provide, mapped and assessed against the required unit/s of competency)


Competency determination is made after all relevant evidence is gathered. AusCHS is receptive to evidence gathered from a variety of sources including our own assessment processes. AusCHS assessment processes include:

  • Recognition of Prior Learning/Credit Transfer
  • Written/Oral Questions
  • Written reports/Portfolio Assessments
  • Scenarios
  • Role Plays
  • Projects

When you finish this course you can apply to do BSB40515 Certificate IV in Business Administration or a range of other Certificate IV qualifications. In addition, depending on units/electives completed in this course, you may be eligible for advanced standing in other courses and other Training Package qualifications.


Total number of units = 13

2 core units plus

11 elective units , of which:

  • 7 elective units must be selected from the Group A units listed below
  • 4 elective units may be selected from the Group A or Group B elective units listed below, or any currently endorsed Training Package or accredited course at the same qualification level
  • if not listed below, 2 of the electives units may be selected from a Certificate II or Certificate IV qualification.

    Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.

    Core Units

    BSBITU307 Develop keyboarding speed and accuracy

    BSBWHS201 Contribute to health and safety of self and others

    Elective Units

    Group A

    BSBADM307 Organise schedules

    BSBFIA302 Process payroll

    BSBFIA303 Process accounts payable and receivable

    BSBFIA304 Maintain a general ledger

    BSBITU302 Create electronic presentations

    BSBITU303 Design and produce text documents

    BSBITU304 Produce spreadsheets

    BSBITU306 Design and produce business documents

    BSBITU309 Produce desktop published documents

    BSBWRT301 Write simple documents

    Group B units

    BSBADM302 Produce texts from notes

    BSBADM303 Produce texts from audio transcription

    BSBADM311 Maintain business resources

    BSBCMM301 Process customer complaints

    BSBCUS301 Deliver and monitor a service to customers

    BSBDIV301 Work effectively with diversity

    BSBFIA301 Maintain financial records

    BSBINM301 Organise workplace information

    BSBINM302 Utilise a knowledge management system

    BSBINM303 Handle receipt and despatch of information

    BSBINN201 Contribute to workplace innovation

    BSBIPR301 Comply with organisational requirements for protection and use of intellectual property

    BSBITU301 Create and use databases

    BSBITU305 Conduct online transactions

    BSBPRO301 Recommend products and services

    BSBSUS201 Participate in environmentally sustainable work practices

    BSBWOR204 Use business technology

    BSBWOR301 Organise personal work priorities and development

    BSBWOR302 Work effectively as an off-site worker

    BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements

  • Course Fees: 

    Smart and Skilled Student Fees (Only for NSW residents)

    The cost of this course will vary based on your eligibility for a Smart and Skilled Student Fee. Eligibility criteria can be found on the Smart and Skilled website or you can call us on 1300 600 888 for further information and advice.

    First qualification- $1310

    Second qualification- $1570

    Concession- $240

    Exemption- $0

    Trainees: from 2016 if you are starting a traineeship that is on the NSW Skills List, your Smart and Skilled fee for the whole qualification will not be more than $1,000.

    The fees indicated above are based on students being approved for training subsidised by the NSW Government. Students can pay their fee upfront or undertake a AUSCHS's Instalment Plan which will commence at the time of enrolment.

    Fee For Service - $4800
    Payment Plans Available**
    **conditions apply