Certificate II in Business

General Description: 

This qualification reflects the role of individuals in a variety of junior administrative positions who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.

Career Opportunities: 

Administration Assistant

This qualification suits students seeking employment in the following job roles:

  • Clerical Worker
  • Data Entry Operator
  • Information Desk Clerk
  • Office Junior
  • Receptionist
Course Duration: 

Typically this training course takes upto 2 years to complete, based on your own personal circumstances as well as the mode of study you choose. ( it also depends whether you complete this course on a Part Time or Full Time Basis)

By way of example, if you were to do this training course online and continually commit time to complete the projects and assignments each week chances are you'll complete the course well ahead of the time.

Method of Study: 

In-class study will give you a structured training experience and routine face-to-face contact with your trainers, educators, lecturers and classmates.

Online, Correspondence and Distance Education programs provide you with the ability to study from just about any place, whenever you want!

This is great if you'd like flexibility and can't commit to going to routine classroom sessions. You may learn at your own tempo and finish the course in keeping with your own schedule. Contact us today to investigate which study methodology may perhaps suit you best.


There are no formal prerequisites for this qualification.

Recognition of Prior Learning: 

Recognition is available (on application) to students with prior skills, experience, knowledge or qualifications obtained from formal studies or training, in a related area. Recognition may reduce the duration of your studies (Subjective to evidence provide, mapped and assessed against the required unit/s of competency)


Competency determination is made after all relevant evidence is gathered. AusCHS is receptive to evidence gathered from a variety of sources including our own assessment processes. AusCHS assessment processes include:

  • Recognition of Prior Learning/Credit Transfer
  • Written/Oral Questions
  • Written reports/Portfolio Assessments
  • Scenarios

When you finish this course you can apply to do BSB30115 Certificate III in Business or a range of other Certificate III qualifications. In addition, depending on units/electives completed in this course, you may be eligible for advanced standing in other courses and other Training Package qualifications.


Total number of units = 12
1 core unit plus
11 elective units

  • 7 elective units must be selected from the elective units listed below
  • 4 elective units may be selected from the elective units listed below, or any currently endorsed Training Package or accredited course at the same qualification level
  • if not listed below, 2 of the 4 elective units may be selected from either a Certificate I or a Certificate III qualification.

    Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.

    Core Units

    BSBWHS201 Contribute to health and safety of self and others

    Elective Units

    BSBCUS201 Deliver a service to customers

    BSBIND201 Work effectively in a business environment

    BSBINM201 Process and maintain workplace information

    BSBINM202 Handle mail

    BSBINN201 Contribute to workplace innovation

    BSBCMM201 Communicate in the workplace

    BSBITU201 Produce simple word processed documents

    BSBITU202 Create and use spreadsheets

    BSBITU203 Communicate electronically

    BSBSMB201 Identify suitability for micro business

    BSBSUS201 Participate in environmentally sustainable work practices

    BSBWOR202 Organise and complete daily work activities

    BSBWOR203 Work effectively with others

    BSBWOR204 Use business technology

    FNSACC301 Process financial transactions and extract interim reports

  • Course Fees: 

    Smart and Skilled Student Fees (Only for NSW residents)

    The cost of this course will vary based on your eligibility for a Smart and Skilled Student Fee. Eligibility criteria can be found on the Smart and Skilled website or you can call us on 1300 600 888 for further information and advice.

    First qualification- $870

    Second qualification- $1040

    Concession- $160

    Exemption- $0

    Trainees: from 2016 if you are starting a traineeship that is on the NSW Skills List, your Smart and Skilled fee for the whole qualification will not be more than $1,000.

    The fees indicated above are based on students being approved for training subsidised by the NSW Government. Students can pay their fee upfront or undertake a AUSCHS's Instalment Plan which will commence at the time of enrolment.

    Fee For Service - $2800
    Payment Plans Available**
    **conditions apply